![]() Other expenses you incurred while recovering from identity theft, like notary fees, document shipping fees, postage, mileage, and phone charges.Fees you paid to professionals, like accountants or attorneys, to help you recover from identity theft.Losses from unauthorized charges to your accounts.The initial deadline to file a claim in the Equifax settlement was January 22, 2020.Īfter January 22, 2020, you can still file a claim for expenses you incur between January 23, 2020, and Janu, as a result of identity theft or fraud related to the breach, such as: The settlement includes up to $425 million to help people affected by the data breach. The company has agreed to a global settlement with the Federal Trade Commission, the Consumer Financial Protection Bureau, and 50 U.S. In September of 2017, Equifax announced a data breach that exposed the personal information of 147 million people. Legitimate emails about the settlement will come from Equifax Breach Settlement Administrator. You will get your payment in the method you chose-by check, prepaid card, or PayPal payment. The settlement administrator has begun sending out payments for out-of-pocket losses, time spent claims, and other cash benefits. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.You will need to log in to your account in order to use this feature.ĭid this post save you a ton of time and relieve your frustration? Consider buying me a cup of coffee (through PayPal, of course!). If the virtual assistant cannot resolve your issue, you’ll be given instructions for how to proceed. This will connect you to a virtual assistant chat (not a live person) that will try to resolve your issue. You’ll need to log into your account and accept the terms for connecting your account to the PayPal community in order to use this feature.Ĭlick “ Contact Us” and choose the “ Message us instead” option. You’ll need to log in to your account in order to submit a help ticket to the Resolution Center.Ĭlick “ Help Center” and then “ Ask the Community.” This will take you to a forum where you can search for answers to your question and even pose your own question for other users to answer. Search Common Questions either by typing your question into the search box (the search feature will look different depending on which device you’re using to access the site) or by scrolling through the FAQ links and PayPal Help Guides.Ĭlick “ Resolution Center.” This will take you to a page where you can submit a help ticket so that customer service can investigate your problem and get back to you with a solution or response. When the help menu or screen pops up, you can: In order to access these options, go to the PayPal website and click on the “ Help” tab. If you’re trying to contact PayPal outside of their customer support hours or if you don’t really want to speak to a live representative on the phone, there are a few other ways you may be able to receive help for your issue. You can also try dialing “0” or “00” to bypass the prompts, but this doesn’t always work. When asked why you are calling, simply say “representative.” You may need to do this a couple of times before you’re transferred to the queue to wait for a customer service representative. If you don’t know the information being asked or if you just want to speak to a live person ASAP, you can say “I don’t know.” If you’re calling from the phone number PayPal recognizes as associated with your account, the automated system will ask you questions to verify it’s you and direct you to the correct department. Once I dial the number, how do I speak to a real person at PayPal? General questions if calling from outside the U.S.: 1-40 ![]() ![]() Here are the main customer service phone numbers for PayPal: Which number you should use depends upon your question or issue. There are several different phone numbers you can call to speak to a real person at PayPal. How do I speak to a real person at PayPal? If you want a shorter wait time, try calling between 2 p.m. PayPal customer service is available from 4 a.m. When should I call to speak to a real person at PayPal? In today’s article, I will tell you the exact steps you can follow to speak to a real, live person at PayPal in order to find help for any problem or question you may have. If you’re one of the millions of people around the world who is using PayPal to send or accept money, there might come a time when you need to use their customer support to resolve an issue.
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